Admissions hotline
Speak with our admissions team for programme advice, cohort scheduling and corporate enrollment.
+84 28 3520 9988
Mon–Sat · 9:00 – 21:00 ICT
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Browse our knowledge base, search common questions, or reach out to the admissions team directly — we reply within one business day.
Email support
Write to us for billing, refunds, VAT invoices or anything that needs a paper trail. Average reply time: 6 hours.
support@gofinance.vn
Replies within 24 hours · Vietnamese & English
Visit our campus
Drop by for an in-person consultation, audit a live cohort lecture, or meet the team.
12 Nguyễn Văn Bảo, Q. Gò Vấp, HCMC
Open by appointment · Mon–Fri 9:00 – 18:00
Help center
Browse popular topics
Step-by-step guides written by the team that handles your account every day.
Payment & VietQR
9 articles
- → How VietQR auto-confirm works
- → Switching from QR to card
- → Bank webhook timing
Refunds & invoices
6 articles
- → 14-day refund policy
- → Request a VAT invoice
- → Corporate billing
Cohort & enrollment
11 articles
- → Joining a live session
- → Switching cohorts
- → Recording access policy
Course access
7 articles
- → I didn't receive my course email
- → Reset my password
- → Anti-leak policy
Career services
5 articles
- → Booking 1:1 mock interview
- → Resume review turnaround
- → Referral programme
Account & privacy
8 articles
- → Update personal info
- → Delete my account
- → Data export
Frequently asked
Quick answers
Most students find what they need in these answers. If yours isn't here, email support@gofinance.vn.
Email replies within 24 hours, Mon–Sat. Live chat 9:00–21:00 ICT. Phone hotline replies in under 60 seconds during business hours.
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